Last updated: September 2026
1stIQ is a product and service brand of FIRSTIQ TECHNOLOGIES, Trinidad & Tobago.
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you use the 1stIQ website, how we use it, and the choices available to you.
Information We Collect
When you contact us through our website, we may collect information that you voluntarily provide, including:
- Your name
- Business or organization name
- Email address
- Phone or WhatsApp number
- Products or services you are interested in
- Information you include in your enquiry or message
We may also receive basic technical information associated with use of the website, such as browser, device, and server log information.
How We Use Your Information
We use information submitted through the website primarily to:
- Respond to enquiries
- Arrange consultations or demonstrations
- Provide information about 1stIQ products and services
- Understand the needs of prospective customers
- Protect the website from misuse or security threats
- Operate, maintain and improve our website and services
We do not sell personal information submitted through our website.
How Information Is Stored and Processed
Information submitted through our website may be processed or stored using service providers that help us operate our business.
For example, information submitted through our consultation form may be processed and stored using Google services.
These providers may process information on infrastructure located outside Trinidad & Tobago.
We take reasonable steps to use reputable service providers and to limit access to personal information to what is necessary for legitimate business purposes.
Sharing of Information
We do not sell or rent your personal information.
We may share information with service providers where necessary to operate our website, communications, or business systems.
We may also disclose information where required by law, regulation, legal process, or a lawful request from an appropriate authority.
Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, our legitimate business requirements, or applicable legal obligations.
We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse, or disclosure.
However, no internet-based system can guarantee absolute security.
Your Choices and Rights
You may contact us if you would like to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Ask questions about how your information is being used
Requests can be sent to support@1stiq.com.
Third-Party Links and Services
Our website may contain links to third-party websites or services.
Those websites and services operate under their own privacy practices and policies. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, products, services, or legal requirements change.
When significant changes are made, the updated policy will be published on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle information submitted through this website, contact:
FIRSTIQ TECHNOLOGIES
Trinidad & Tobago
Email: support@1stiq.com